Privacy Policy 

This privacy policy sets out how Myhemis.com uses and protects any information that you give Myhemis.com when you use this website.

Myhemis.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website then you can be assured that it will only be used in accordance with this privacy statement.

Myhemis.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 14/06/2021.

What we collect 

We may collect the following information –

• name & date of Birth
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons –

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or email. We may use the information to customize the website & application according to your interests.

 Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Further Information to the use of Privacy Policy

We at MyHemis, take data privacy and security extremely seriously and work to ensure that we are fully compliant with the various regulations dealing with privacy.

1. For the purpose of this privacy policy, “we”, “us” and “our” means Heftig Digital Services Private Limited (“Company”). and “you”, “your” and “user” means any person who accesses or uses the services provided by our Website/ mobile application (“MyHemis.com”).
2. In the course of registering for and availing various services we provide from time to time through MyHemis (“Services”) you may be required to give certain details, including your name, address, contact number, email address (“User Information”). By using the MyHemis and/or registering yourself you authorize us to contact you via email or phone call or SMS and offer you Services you have opted for, imparting knowledge about products listed on our application, as well as for web aggregation. Additionally, by registration you authorize us to send SMS/email alerts to you for your login details and any other service requirements or advertising messages/emails.
3. You acknowledge that you are disclosing User Information voluntarily. Prior to the completion of any registration process on MyHemis/ or prior to availing of any Services offered on our application if you wish not to disclose any User Information you may refrain from doing so; however, if you don’t provide information that is requested, it is possible that the registration process would be incomplete and/or you may not be able to avail certain of our Services.
4. We are committed to protecting the privacy and confidentiality of all User Information that you may share as a user of our application. In furtherance of the confidentiality with which we treat User Information we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect from you. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections. We may use third-party advertising companies and/or ad agencies to serve ads when you visit our application. These companies may use information (excluding User Information) about your visits to the application and other Web sites in order to provide advertisements on the application and other sites about goods and services that may be of interest to you. There might be affiliates or other sites linked to our application and information that you provide to those sites are not our property. The affiliated sites may have different privacy practices and we encourage you to read them.
5. Additionally, when you use the Site, we collect certain non-personal identifiable information through technology and tools, including cookies, etc. We aggregate and analyze this information in order to learn more about how our application is used, to improve our MyHemis, and to generally promote the MyHemis and our Services. We may engage the services of a third party for the purposes of collection of such information.
6. We will not sell or rent User Information to anyone other than as specifically noted. We will share User Information if we have your consent or deemed consent to do so or if we are compelled by law (including court orders) to do so or as specified in the Terms of Use.
7. Notwithstanding anything mentioned above, we reserve the right to contact you via any mechanisms, not limited to email, SMS, or phone calls, to solicit feedback of your experience and to provide any additional services that you would be eligible for, either as a registered user or as a visitor. We are not liable for any damages occurring to you as part of feedback solicitation and additional service provision.
8. The User Information is being collected by the Company with its registered office address and the Company will delete any User Information upon the User withdrawing the consent in writing, however, upon the withdrawal of the consent by the User, the Company may at its option not provide any services for which the Information was sought and the User shall not claim deficiency of services on the basis of such non provision of goods and services. The User information can also be deleted if the User is unable to abide by the terms & conditions for use of this Website/ application.
9. We reserve the right to amend this policy from time to time, at our discretion. Any updates will be posted on the application/ and your use of MyHemis/ after such amendment shall constitute your agreement to abide by the amended terms. If you have questions or concerns about our Privacy Policy or any other policies please write to the grievance officer, as is mentioned in Terms & Conditions or through an email signed with electronic signature sent to legalsupport@MyHemis.com

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below –

enquiry@myhemis.com ; info@myhemis.com; legalsupport@myhemis.com